PROCEDURE FOR SUSPECTED COVID-19 GUESTS IN TOURISM ACCOMMODATION

A. INSTRUCTION FOR SUSPECTED COVID-19 GUESTS IN TOURISM ACCOMMODATION – INSTRUCTION FOR GUESTS

1. Remain in the accommodation unit
2. Notify the responsible or authorized officer of the accommodation unit about the disease by telephone
3. If no contact with the responsible or authorized officer of the accommodation unit is possible, call a doctor at one of the COVID-19 numbers at medical centers:

Medical Center Zagreb – Center
Avenija Većeslava Holjevca 22, tel: +385 1 6598 464

Medical Center Zagreb – East
Hirčeva 1, tel: +385 91 2350 182

Medical Center Zagreb – West
Prilaz baruna Filipovića 11, tel: +385 91 3876 591

 

B. INSTRUCTION FOR SUSPECTED COVID-19 GUESTS IN TOURISM ACCOMMODATION – INSTRUCTION FOR RESPONSIBLE OR AUTHORIZED OFFICER

1. Notify the competent physician at one of the following COVID-19 numbers at medical centers:

Medical Center Zagreb – Center
Avenija Većeslava Holjevca 22, tel: +385 1 6598 464

Medical Center Zagreb – East
Hirčeva 1, tel: +385 91 2350 182

Medical Center Zagreb – West
Prilaz baruna Filipovića 11, tel: +385 91 3876 591

2. Instruct the guest to stay in the accommodation unit until medical examination and receiving further instructions.
3. Inform the guest that they will be, as instructed by the COVID-19 physician, transported by ambulance to the COVID-19 clinic for testing and examination.
4. Provide a protective mask and paper tissues for the guest.
5. While waiting for COVID-19 test results, inform the guest that they can be delivered a ready-made meal, without contact.
6. Inform the guest that they are to self-maintain room hygiene while waiting for COVID-19 test results.
7. Assign a person to communicate with the guest, without entering the accommodation unit, with mandatory wearing of a protective mask and gloves and maintaining physical distance.
8. Dispose of used protective equipment (mask, gloves) in a covered litter bin containing two plastic waste bags and wash and disinfect hands afterwards.
9. Inform the guest's contacts of the COVID-19 suspicion that they should also remain in the accommodation unit until test results arrive.
10. In case of a positive COVID-19 test, competent physicians and epidemiologists will decide on further actions.
11. After a COVID-19 positive person leaves the accommodation facility, it needs to be decontaminated.

QUARANTINE / SELF-ISOLATION in the City of Zagreb area has been established in the hotel building Tomislavov dom, Zagreb, Sljemenska cesta 24 for all tourists, their contacts and Croatian citizens who have nowhere else to go.

SOURCE: CITY OF ZAGREB, CITY OF ZAGREB CIVIL PROTECTION HEADQUARTERS

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